Apple tells staff to keep quiet over iPhone 12 radiation level controversy: Report

iPhone 12 ban: France has asked Apple to stop selling the iPhone 12.

New Delhi:

Bloomberg According to the report, Apple Inc has refused to provide any information to its technology-support staff regarding the controversy over the radiation levels of the iPhone 12 in France. France has claimed that iPhone 12 models emit more electromagnetic radiation than European Union standards. With this claim, France has asked Apple to stop selling the iPhone 12.

Apple staff will not provide information about iPhone 12 radiation

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According to the report, if customers ask questions about this, Apple staff are told that they do not have any information about it. They should also reject any return or exchange requests for purchases made more than two weeks ago, which is Apple’s normal return policy. According to the report, it said that if consumers want to know whether their phones are safe or not, Apple Stuff must ensure that their products undergo rigorous testing for safety.

iPhone 12’s radiation levels exceed European Union standards

France’s digital minister has said that the iPhone 12’s radiation levels have been found to be higher than the European Union’s standard, but still far below radiation considered dangerous. He said a software update would be enough to fix the problem and expected a response from Apple within two weeks. Apple has denied the claims and said it will work with the French government to prove the handsets are compliant.

Belgium also raised concerns about health risks related to the iPhone 12

After France, Belgium has also expressed concern over health risks related to the iPhone 12. The country’s junior digital minister said he would talk to the telecom regulator to analyze the potential risks associated with the handset. Meanwhile, Germany’s telecoms regulator said it would conduct radiation testing. An official has said that looking at the French report, the Dutch will also seek clarification from the company. The iPhone 12 model debuted in 2020 and is currently in the process of being phased out with the introduction of the iPhone 15 this week.

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